Delivery Information


DELIVERY SCHEDULE

SingaporeWeddingHub.com provides island-wide delivery from 10am to 7pm. Upon successful purchase with payments made, our sales assistant will contact you to fix the delivery schedule as soon as we can.

If no calls are received within 3 days, please call us at +65 6871 4121 or email to [email protected]

DELIVERY CHARGES


Delivery charges varies and may change without prior notice. The delivery mode and charges can be found at the checkout page and will be selected by user prior to checkout.

DELIVERY TIMINGS

Delivery timing will be pre-arranged and will not be specific, but instead, will be arranged at a range of 2 hours block e.g. 12pm to 2pm.

RESCHEDULING OF DELIVERY


We do not entertain rescheduling of delivery made within 2 days from the initial arranged date of delivery. Subsequent delivery will be charged with administrative fees of $15.

FAILURE OF DELIVERY


Please ensure that someone is around to receive purchased goods at the arranged and stipulated time. If delivery is unsuccessful, we will arrange a return trip at a later timing at a surcharge of $15. The return trip will usually be scheduled at the last trip after completing all other deliveries (on the same day).

If the delivery is unsuccessful and causing delivery to be rearranged to another day due to any reason that may occur from either the customer’s end, or SingaporeWeddingHub.com, for example, delivery schedule is too pack and may not be able to proceed with delivery at a later timing the same day, there will be a surcharge of $30 (including re-delivery fee $15 and administrative fee $15).

DELAYED DELIVERY

Due to any unexpected circumstances that may occur during a delivery procedure, we reserve the right to reschedule the delivery to the next available slot. However, no charge will be imposed to the customer.

FREE DELIVERY


Free delivery will be provided for orders above $150.00 and/or may be in the form of Coupons subjected to any promotional campaigns running at the point of time of purchase.

NON-DELIVERY LOCATION


We do not do deliveries to offshore islands such as Jurong Island, Pulau Ubin except for Sentosa Island.

Please check with us if we deliver to a specific location if you are not sure or not confident that we will deliver to. You may contact us at +65 6871 4121 or email to [email protected]


We reserve the rights to reject any form of delivery to any specific location that we find not suitable for delivery and will arrange for another delivery to another location.