Returns Policy


Eligibility

Refunds can only be made for
with manufacturing defects or damaged upon receiving.

Returns and Exchanges can be made for items that are defective, damage or not as described.

Any other reason for request will be look into to determine the mode of action by SingaporeWeddingHub.com.



Refunds


  • Refunds can only be made for Items with manufacturing defects or damaged upon receiving.

  • Refund Requests have to be made within 7 days from receiving the products.

  • Refunds will be given in the same form as the payment for the original purchase.


    Returns

  • Returns request are acceptable within 14 days from receiving of the products.

  • Return goods should be unused, clean and undamaged, and in original tagging and packaging as per when dispatched.

  • Items on Sales are not refundable.

  • Once approved, Return Products have to be sent to designated collection center within 5 working days, else, Return Process is considered void.



    Exchange

  • Only products in sellable conditions are eligible to be exchanged.

  • Exchange requests have to be made within 14 days from receiving of products.

  • No refund will be made if price of exchanged product is lesser than the original purchase.



    ** All request must be made through our contact form or email [email protected] **